If you wish to return or exchange your products this is accepted as long as we receive them back to us within 30 days from the date of a delivery in the original re sell able condition.
We're sorry but we are unable to accept returns on personalised items, confectionery, pre -filled party bags, wigs or costumes.
You will have to cover the cost of returning the product unless the product is faulty or not as described. Please include your order details in order for us to process your refund.
Once the item is received back to us we will inspect it and either refund or replace according to your instructions.
If you wish to return any product please return to
Louise's Party Deals
160 Church Street
We advise you to get proof of posting. This is a free service from Royal Mail and will protect you in any event of the items being lost on the way back to us. Louise's Party Deals accepts no liability for any items being lost on there way back to us.